This Refund Policy outlines the terms and conditions for refunds on purchases made through Peakpivot. By using our platform and making a purchase, you agree to the terms of this Refund Policy.

1. Eligibility for Refunds

Refunds may be granted in the following circumstances:

Billing errors: If you were incorrectly billed or charged for a purchase.

Service issues: If you encounter technical issues or problems with our services that prevent you from accessing or using them.

Dissatisfaction: If you are dissatisfied with our services and wish to cancel your subscription.

2. Refund Process

To request a refund, please contact our customer support team within 5 days of the purchase date. You may be required to provide proof of purchase and/or additional information to support your refund request.

3. Refund Amount

The amount of the refund will be determined based on the specific circumstances of your request. In some cases, a full refund may be issued, while in others, a partial refund may be granted.

4. Refund Method

Refunds will be issued using the same method of payment used for the original purchase. Please allow 5 days for the refund to be processed and reflected in your account.

5. Non-Refundable Items

Certain items or services may be non-refundable, as specified at the time of purchase. These may include but are not limited to:

Subscription fees for services already rendered

Digital products or downloadable content

Services provided by third-party vendors

6. Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Refund Policy periodically.

7. Contact Us

If you have any questions or concerns about this Refund Policy or need assistance with a refund request, please contact our customer support team at [email protected].